Frequently asked questions

This site sells a single product: a Duolingo Super subscription covering 12 months for $19.99 USD, paid once. After your order is confirmed, you receive a digital redemption link and apply it to your own Duolingo account. The subscription then runs on that account for the full 12-month term.

The price on this site is $19.99 USD, charged as one payment when you order. There is no subscription checkout here and nothing that bills you again. Duolingo's own pricing varies by region, platform, plan, and promotion, so we do not quote a figure for it.

The subscription covers 12 months from the point it is applied to your Duolingo account during redemption. Your order is for that full term at a single price. What happens at the end of the term is governed by Duolingo's own terms for your account.

No. You receive a redemption link rather than a coupon code string, so there is nothing to copy into a discount field or type into the Duolingo app. You open the link, sign in to your account, review the details, and confirm. The link carries the redemption itself.

No. This purchase does not create or provide an account. You sign in to your own Duolingo account during redemption, and the subscription is applied there. If you do not have an account yet, register one with Duolingo first, then use it when you open the redemption link.

Yes, if your account meets the offer's eligibility requirements. Availability depends on your Duolingo account and the region associated with it, and any existing Super subscription on the account may affect redemption. Check the redemption terms before buying, or ask through the Contact page if you are unsure.

Never. We do not ask for your Duolingo password or any other credential, and there is no form on this site that accepts one. Redemption happens in your browser while you are signed in yourself, so we have no reason and no means to see your login details.

No. Every purchase is redeemed on the buyer's own Duolingo account, and no account is lent out, split between customers, or accessed by us. Because the subscription lands on your profile, nobody else is logging in alongside you or changing anything on your account.

Delivery is digital. After your order is confirmed, the redemption link is sent to the email address you used at checkout and is also displayed on your order page, so you can access it from either place. Nothing ships by mail and no physical item is involved.

The redemption link is released after your order is confirmed, and delivery typically completes within minutes from that point. Confirmation can take a little time when an order needs checking, so allow for a short wait rather than expecting an instant result. You will have the link by email and on your order page.

Yes, existing users are the expected audience: you redeem on an account you already have rather than registering a new one. Your account and region still need to satisfy the offer's redemption terms, so review those before paying, and contact support through the Contact page if your situation is unusual.

That depends on the redemption terms applicable at the time, and we cannot confirm a yes in advance. If your account already has Super, read the terms shown on the redemption page before purchasing, or contact support through the Contact page first, so you are not buying an offer your account cannot apply.

No blanket coverage can be promised. Availability depends on your Duolingo account and the region associated with it, and some accounts or regions may fall outside the offer's redemption terms. Check those terms before you buy, and if your location is unclear, contact support through the Contact page to confirm.

Not on this site. Your purchase is a one-time payment of $19.99 USD, and this site does not store a repeating payment method or charge you again. Once the subscription sits on your Duolingo account, any renewal behavior follows Duolingo's own terms for that account.

If the redemption page reports an eligibility problem, stop before making changes to your account and read the message for the stated reason. Then contact support through the Contact page with your order number. Where the link was never delivered or does not work, the refund policy applies; eligibility issues disclosed beforehand fall outside it.

No. This website is independently operated and is not affiliated with, endorsed by, or sponsored by Duolingo, Inc. Duolingo® and Super Duolingo® are trademarks of Duolingo, Inc. We are a separate seller of a digital redemption link, and purchases here are not made through Duolingo's own store.

The purchase never requires your Duolingo password, you redeem the link yourself while signed in, and no account is shared with another buyer, so your login details stay with you. Delivery is a link by email and on your order page. As with any digital purchase, read the refund policy before paying.

Contact support through the Contact page with your order number and a short description of what you see. We will check the delivery record and, where the link is invalid or was never delivered, the refund policy covers the situation. Try opening the link in a current browser first.

Send a request through the Contact page with your order number. Refunds are possible when the link was never delivered or is invalid, and also for a duplicate charge; once a link has been delivered and successfully redeemed, it is generally non-refundable except where the law requires otherwise. Approved refunds return to the original payment method.

Use the Contact page on this site and include your order number so the team can find the purchase quickly. It is the right channel for delivery questions, redemption errors, eligibility checks before buying, and refund requests. Replies address the order in question rather than general browsing questions.

We never collect your Duolingo password, because redemption happens on your side of the process. What we hold is limited to order details, the email used at checkout, and any message you send support, plus minimal analytics events such as page views. Our privacy policy lists everything stored and how to request deletion.